Shipping Policy – SALINEGUIDE

Thank you for choosing SALINEGUIDE. We are committed to providing you with a seamless and reliable shipping experience. Please review the following Shipping Policy for information on our shipping methods, fees, and delivery times.

  1. Order Processing: Upon receiving your order, we will process and prepare it for shipment within 3 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
  2. Shipping Methods: We offer various shipping methods to accommodate your needs:
  • Standard Shipping: Our standard shipping option delivers your package within 7 to 15 business days, depending on your location.
  • Expedited Shipping: If you need your order to arrive faster, we offer expedited shipping services for an additional fee. The estimated delivery time for expedited shipping is 7 business days.
  • International Shipping: We also offer international shipping to select countries. Please note that international shipments may be subject to customs fees, taxes, and import duties, which are the responsibility of the recipient.
  1. Shipping Fees: Shipping fees are calculated based on the total weight, dimensions, and destination of your order. The exact shipping cost will be displayed during the checkout process before you complete your purchase.
  2. Tracking Your Order: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and estimated delivery date.
  3. Delivery Time: The estimated delivery time provided during checkout is an approximation and not a guarantee. Actual delivery times may vary depending on factors beyond our control, such as weather conditions, customs clearance, or carrier delays. We are not responsible for any delays caused by the shipping carrier.
  4. Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or lost packages due to incorrect or incomplete address information provided by the customer.
  5. Shipment Delays or Issues: In the rare event of a shipment delay or any issues with your order’s delivery, please contact our customer support team at [email protected]. We will do our best to assist you and resolve any problems promptly.
  6. Order Tracking: If you have any questions or need assistance with tracking your order, please contact our customer support team at [email protected]. We are here to help.

Please note that our shipping policy is subject to change without prior notice. It is recommended to review this policy periodically for any updates.

If you have any additional questions or concerns regarding our shipping policy, please reach out to us at [email protected].